FAQs

Tom's Septic

  • What is septic pumping, and why is it necessary?

    Septic pumping is the essential process of extracting accumulated sludge, scum, and solid waste from your septic tank. This maintenance procedure is crucial to prevent system malfunctions, such as backups and clogs, which could potentially lead to costly damage to your septic system.
  • How often should my septic tank be pumped?

    The frequency of septic tank pumping typically ranges from every 3 to 5 years. However, this interval can vary depending on factors such as your tank's capacity and the number of individuals residing in your household.
  • What happens if I don't pump my septic tank?

    Neglecting to pump your septic tank can result in serious consequences. These may include system overflows, sewage backups into your home, unpleasant odors around your property, and potential system failure. Such issues often lead to expensive repair costs.
  • What are the signs that my septic tank needs pumping?

    Several indicators suggest your septic tank requires pumping. These include drains that empty slowly, unusual gurgling noises from your plumbing, foul odors near your property, water pooling around your drain field area, or sewage backing up into your home.
  • How long does a septic pumping service take?

    The duration of a septic pumping service generally ranges from 30 minutes to an hour. The exact time can vary based on factors such as your tank's size and how easily it can be accessed.
  • What should I do before my septic pumping appointment?

    Prior to your septic pumping appointment with Tom's Septic, ensure that the access to your tank is clear of obstructions. It's also important to inform us about the tank's location. If your tank is underground, we may need to locate it first.
  • How much does septic pumping cost?

    The cost of septic pumping can fluctuate based on several factors, including the size of your tank, its location, and how accessible it is. We encourage you to reach out to us for a personalized quote or to discuss our various pricing options.
  • Do I need to be home during the pumping service?

    While your presence during the pumping service can be beneficial for providing access and discussing any concerns, it's not strictly necessary. If you're unable to be home, clear instructions about tank access will suffice.
  • What can I do to maintain my septic system between pumpings?

    To maintain your septic system between pumpings, consider reducing water consumption, avoid flushing non-biodegradable items, and schedule regular inspections. It's also advisable to refrain from using harsh chemicals that could disrupt the bacterial balance in your tank.
  • Is there anything I shouldn't flush or pour down the drain?

    It's crucial to avoid flushing or pouring certain substances down your drains. These include grease, feminine hygiene products, and so-called 'flushable' wipes. There are additional items to avoid as well. We encourage you to contact us with any specific questions about what should not enter your septic system.